1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Company name

• Job title

• Billing and payment details

• Government-issued ID (only where required)

b. Technical Information

• IP address

• Browser type and version

• Device identifiers

• Cookies and tracking data

• Log data and usage behavior

c. Sensitive Personal Data

Only where necessary, and with consent, we may collect information such as:

• Health or biometric data (e.g., during employee background verification)

• Government identification details (for compliance or KYC purposes)

2. How We Collect Information

• When you fill out forms on our website

• When you sign up for our services, newsletters, or webinars

• When you use our cybersecurity tools, mobile apps, or portals

• Through cookies and similar technologies

• From third-party sources (e.g., business partners, public databases)

3. How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and improve our services and products

• To respond to your inquiries and provide customer support

• To process transactions and send invoices

• To personalize your user experience

• To send you marketing communications, newsletters, or updates (with your consent)

• To comply with legal obligations (including data protection and cybersecurity laws)

• To detect, investigate, and prevent security incidents or fraud

4. Legal Basis for Processing

We process personal data on the following lawful bases:

• Your consent

• To fulfill contractual obligations

• To comply with legal obligations

• For legitimate business interests (e.g., improving services, ensuring cybersecurity)

5. Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

• Authorized employees and contractors

• Third-party service providers (e.g., cloud storage, analytics, payment processors)

• Regulatory or law enforcement authorities (when legally required)

• Business partners with your consent

All third parties are contractually obligated to protect your data.

6. Data Security

We use appropriate technical and organizational measures to safeguard your data, including:

• End-to-end encryption

• Access control and multi-factor authentication

• Secure cloud infrastructure and firewalls

• Regular audits and vulnerability testing

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and review your personal data

• Correct inaccurate or incomplete data

• Request data deletion (right to be forgotten)

• Object to or restrict data processing

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise your rights, please email us at legal@sairva.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal and contractual obligations.

9. Use of Cookies

Our website uses cookies to enhance user experience and analyze site performance. You can control cookie settings through your browser.

See our Cookie Policy for more information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:

📧 Email: legal@sairva.com
📞 Phone: +91 730 685 352